Guardian 1821

Azure for Insurance Challengers
Guardian leverages the power of Microsoft Azure and TiG's deep experience in their challenge to disrupt the protection insurance market

Guardian has disrupted the insurance market and launched a new life and critical illness offer that will have simpler, broader definitions with no general exclusions. The company is focused on quality of cover – not just the number of conditions – providing the best possible cover across its comprehensive list of illnesses. Guardian was born in the cloud and it was an obvious choice to select Microsoft Azure as its PaaS services are able to scale rapidly to support explosive growth.  TiG together with the chosen insurance application partners architected a solution that would meet the strict compliancy regulation whilst remaining agile, scalable and easy to manage.

The key criteria were that the platform would support up to 25,000 external advisors providing them with seamless sign on and ease of use. Performance was also a key factor so that Guardian could deliver a smooth and fast experience for their advisors.

Guardian are a challenger to this market so it was crucial that any advisor using the service had to experience a quick and reliable journey which in turn enables them to give the best possible advice to their clients.

The Solution

The technology was mostly based on the Microsoft Azure platform, Office 365, TiG’s IP and customised code that delivers all the intelligent automation. TiG used Terraform and Ansible to build AI, Automation and Microservices to  abstract business process journeys and link them to the correct data pipelines.  This provided the backbone for automating firm registrations.

Compliance and security were at the forefront of everything TiG were doing as the information being transferred was very sensitive and was strictly regulated.  The solution included a global identity platform that fully automates the provisioning of applications and users.

TiG continue to provide technical expertise to deliver constant innovation to the platform as the demand for the Guardian protection policy is growing rapidly. Moreover, TiG are monitoring and managing the platform 24/7 as business is transacting around the clock. Its crucial that TiG ensure that the platform is available at all times as providing a smooth service increases brand stability and reputation.

Why TiG

TiG are an innovator in the insurance sector, focused on outcomes that are powered with automation and AI. TiG are one of Microsoft top partners in the insurance sector and engage with digital transformation, start-up “born in the cloud” projects, and on-going management and support.

To find out more about how TiG can implement a solution for your business, contact us.

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